Everything You Need to Know About Payments at AquaEdge
We keep billing simple and transparent so you can focus on your training.
How Billing Works
- All memberships are billed on a recurring basis (monthly, quarterly or annually) depending on the plan you selected at signup
- Your billing date is set to the date you first signed up
- You will receive an invoice by email before each payment is processed
- Payments are processed automatically using your saved payment method
Accepted Payment Methods
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Bank transfer (annual plans only)
- Apple Pay and Google Pay
How to Update Your Payment Method
- Log in to your AquaEdge portal
- Go to Account Settings
- Click Billing & Payments
- Click Update Payment Method
- Enter your new card details and click Save
How to Download Your Invoice
- Log in to your AquaEdge portal
- Go to Account Settings
- Click Billing & Payments
- Click Invoice History
- Select the invoice you need and click Download PDF
Failed Payments If a payment fails you will receive an email notification immediately. You have 7 days to update your payment method before your membership is paused. Contact our support team if you need assistance.
Questions About a Charge? If you see a charge you do not recognise or have a billing question, contact our support team via the chat widget below or email billing@aquaedge.com and we will resolve it within 24 hours.
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