Billing, Payments & Invoices

Everything You Need to Know About Payments at AquaEdge

We keep billing simple and transparent so you can focus on your training.

How Billing Works

• All memberships are billed on a recurring basis (monthly, quarterly or annually) depending on the plan you selected at signup
• Your billing date is set to the date you first signed up
• You will receive an invoice by email before each payment is processed
• Payments are processed automatically using your saved payment method

Accepted Payment Methods

• Credit and debit cards (Visa, Mastercard, American Express)
• PayPal
• Bank transfer (annual plans only)
• Apple Pay and Google Pay

How to Update Your Payment Method

1. Log in to your AquaEdge portal
2. Go to Account Settings
3. Click Billing & Payments
4. Click Update Payment Method
5. Enter your new card details and click Save

How to Download Your Invoice

1. Log in to your AquaEdge portal
2. Go to Account Settings
3. Click Billing & Payments
4. Click Invoice History
5. Select the invoice you need and click Download PDF

Failed Payments If a payment fails you will receive an email notification immediately. You have 7 days to update your payment method before your membership is paused. Contact our support team if you need assistance.

Questions About a Charge? If you see a charge you do not recognise or have a billing question, contact our support team via the chat widget below or email [e-mail] and we will resolve it within 24 hours.